Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I’ve been working with Joslynne for about a month now. She has been the most involved travel agent I have used to date. We were planning a wedding in Cancun and it has been hairy. The wedding department at resorts are extremely hard to get in contact with. I’ve waited a week plus for a response but Joslynne could get them to respond in days. I know she is not a wedding planner but she went above and beyond to find out the information we needed. We told Joslynne what we were looking for in a vacation - She sent us amazing recommendations based on her own experience and has great rates to boot. We are using her for our Honeymoon and will continue to recommend all our friends and family! If you’re looking for a travel agent, honestly look no further ~ Darth V
I can’t say enough good things about Light Travels! From start to finish, they truly go above and beyond to make sure every detail of our trip is perfect. They take the time to understand exactly what we were looking for, offer thoughtful recommendations, and handle everything seamlessly! Communication is always excellent, questions are answered quickly, and they are always one step ahead—anticipating needs we didn’t even know we have! It is clear they genuinely care about creating an unforgettable experience, not just booking a trip. If you want stress-free planning, expert guidance, and a team that treats your trip like it’s their own, Light Travels is the ONLY option. Highly recommend and will absolutely work with them again! ~ Kelly P
I recently booked a week-long trip to Cancun through Light Travels, and it was an amazing experience from start to finish. Wade and Joselynn were incredibly attentive and detail-oriented throughout the entire planning process. They made sure every part of the trip from flights and resort accommodations to airport transfers was seamless. What really stood out was how responsive they were. Any time I had a question or needed to make a change, they got back to me right away with helpful and thoughtful answers. They even helped us with a last minute event we wanted to experience! Their professionalism and personal touch made all the difference. We were able to fully relax and enjoy the sun! I highly recommend Light Travels. I’ll definitely be using them again for future trips! Thank you Light Travels for an unforgettable week! ~ Kait B
What's the Buzz?! Internationally or intergalactically, in the Travel Space, Wade Light, bar-none is Light Years ahead of the competition. I'm so happy i reached out. Not only did he save me fistfuls of cash from what i would have paid by securing my own accommodations, but also offered the peace of mind that he'd be with me literally every step of my trip (the push of a button on the smartphone in my pocket). What's more, I never needed him as a result of the efficiency and professionalism in which Light Travels Inc. operates. Everything was smooth sailing, but like a jacket in winter, they are better to have and not need than to need and not have. AND now i no longer even need that jacket thanks to two first-class tickets to Panama! ~ nathan d
Joslynne from light travels was my travel agent for my wedding, she made the whole process so much easier and convenient for me and my family and friends to book our rooms with the Royalton Blue waters resort in Montego Bay Jamaica, she set up links and responded back to me almost immediately. I don’t know what I would have done without her. She made sure my family had airport transportation to and from the resort, and confirmed times as well during our trip. With dealing with my destination wedding this is one thing I didn’t have to stress about, she booked room and flights for me and my guests. If you thinking about getting a travel agent for your trip, or wedding, don’t hesitate to reach out to Light travels you will be glad you did. ~ Dominica J
Joselynn was amazing to work with. Take the stress out of travel, and hire this company on your next trip. Any time we had a question, prior or even in the middle of our trip, she always answered right away. Updated any changes for our airline, and prices were better than what we could get ourselves online. They set up all ground transportation, and even communicated a special event to the hotel for us. We also had the confidence of knowing we had someone else to help with any issues that might arise. This is the second time we have used this particular company. We have used travel companies in the past as well as booking our own trips. I highly recommend using this company. Looking forward to booking our next trip with them! ~ Jessica S
The best travel agent ever, Joslynne, was a true life saver! She is always going above and beyond to make sure we are safe and accommodated. Recently on a trip, my partner and I had some hiccups. We needed our flights/resort to be rescheduled, but Joslynne kept us right on track. She was in touch right away with quick information to keep us informed. Going international can be difficult in many ways but she made sure we had the best possible time at no extra cost! It was truly a painless, worry-free experience. I can't recommend her enough and we can't wait to ask for her services again on our next trip! We would have really struggled without you. Thanks again, we will be in contact soon! 10/10 recommend!! ~ Danielle I
Wade from Light Travels Inc. helped us plan our dream destination wedding in Tulum, Mexico. This was our first experience using a travel agent, for our wedding at that! Wade made everything from booking flights, setting up transportation to and from, making room accommodations for all of our guests as easy as possible. He was extremely attentive and responsive whenever we or anyone from our group contacted him. He sent reminders for when payments were coming up, and worked with everyone (including our older guests) phenomenally. He also helped us set up our Honeymoon in Cancun at a beautiful adult only resort. We could not have been more satisfied with our experience. ~ Nicole D
We’ve worked with Joslynne from Light Travels for over 10 trips now, and every single experience has been nothing short of exceptional. From all-inclusive resorts to cruises and domestic getaways, she consistently goes above and beyond to make sure every detail is taken care of. Her knowledge, responsiveness, and genuine care for her clients make planning a trip not only stress-free, but actually enjoyable. There’s a reason we keep going back to her—and why her team is always the first one we recommend when friends and family ask for a trusted travel agent. If you’re looking for someone who truly knows the industry and treats your vacation like it’s her own, you won’t find better! ~ Ashley V
I had an incredible experience booking my trip to the Dominican Republic with Light Travels International specifically, Wade Light our travel agent. He was absolutely amazing throughout the entire process. From helping me explore vacation options with our specific budget in mind, to finalizing all the details, Wade made sure everything was perfectly suited to our needs. We stayed at the Bahia Principe- Ambar, and it was the perfect choice for my husband and me. The resort was beautiful, the staff were incredibly welcoming, and every detail was arranged seamlessly. Wade and the team took care of everything, from the flights to the transfers, so all we had to do was enjoy the trip! I can’t recommend Wade Light and Light Travels International enough! Their personalized service and attention to detail made this vacation unforgettable!! We will absolutely be using this company again! ~ Courtney B
I highly recommend Light Travels for all your travel needs. I contacted them because of the great reviews and it was a great experience. My husband and I booked our first ever all-inclusive vacation and Joslynne was so helpful, knowledgeable and pleasant to work with. She sent several recommendations from different areas and we chose Valentin Imperial in Riviera Maya. The resort was beautiful with lots of activities and food choices. Our room was spacious and comfortable and very clean. We certainly will be using Light Travel for our next adventure. Thank you Joslynne and staff for steering us in the right direction for our wonderful vacation. ~ Nancy M
Joslynne is by far the best decision we have made when it comes to traveling. Before this I would just book Expedia myself and the difference is NIGHT and day! Travel plans are smooth with every single thing laid out for you, down to the color of the clothes the person picking you up will be wearing. We had a situation with American Airlines (the worst) and weren’t able to get to our Mexican resort until the middle of the night, with 4 kids in tow this was less than ideal. Joslynne was super responsive and helped me through everything, even in the middle of the night a day before Christmas. I can not recommend using her enough! Truly the best🙌 ~ Timissa W
If you want a worry-free vacation, I highly suggest you go to Light Travels and ask for Jocelyn! She has single-handedly helped me with all my travel needs. She's always finding better deals than I can and will match whatever steals I can find. Most recently, I ran into the unfortunate circumstance of being denied access to our flight because my passport was slightly damaged. While we handled getting that fixed, Jocelyn managed to move our hotel reservation free of cost. She also managed to move our flight home a day later than originally planned for free as well. I was ready to spend extra money to get another day on our vacation that we may have lost due to passport complications, but she did everything she could to make sure we didn't have to spend an extra dollar. It was awesome that she went above and beyond to help us out. 10 out of 10. Thank you for everything, Jocelyn!! ~ Nick G
I have started using Light Travels (Joslynne) since 2015 and have gained a great level of trust and positive experiences. Every summer Joslynne helps me organize an all inclusive vacation to the Caribbean Sea for our big group of approximately 40-60 people who are my families and friends. Joslynne is very responsive to our needs and in communications with us throughout the entire trips. I can always rely on her and rest assure that everything has to do with our vacation will be taken care of from time of booking through travel as well as flying home. Each trip we had was an unforgettable experience in its own way. Joslynne provides EXCELLENT CUSTOMER SERVICE AND THE BEST PRICE FOR OUR GROUP. I have enjoyed working with her over the years and will always come to her for our travel needs in the future and would definitely recommend her to anyone I know. Trang C. ~ Thuytrang C
I’ve never used a travel agent before, and now I won’t travel again without it! Light Travels made everything so easy for us. As a planner and an OCD person I was always hesitant to use a travel advisor, but Wade made everything so easy. He had suggestions on places to go based on budget and what we wanted, and helped me build the perfect vacation package. It was so nice to be able to do this and not have to worry about anything! Having met Wade previously on a Maine Moose hunt I already knew he was a great guy that I could trust. We plan to use them again for our vacation coming this February!!!! Thanks so much guys!!! ~ Dustin K
Being a returning client says it all. Wade and Joslynne have coordinated big family trips and smaller trips as well. The group(of 13)had all questions answered promptly, correctly and with good results. Their recommendations led us to trips we'll never forget in places we never thought we'd go. They put us at ease with bigger picture and all the smaller details that we didn't even ask. Wade follows up right away and gets to the bottom of things with multiple options. Can't beat that. I'm definitely looking forward to my next vacation through them! Thanks! ~ Rafael S
Joslynne is A++! We prefer the Caribbean. Joslynne is extremely knowledgeable, always there to offer suggestions and answer any questions you may have. We’ve never been disappointed and appreciate her quick responses and efficiency. For years we were cruisers but now we enjoy All-Inclusive Resorts. She’s always able to get the best price, cheaper than any website offer. For years we always booked ourselves but having peace of mind knowing Joslynne is there to always assist…we were in the DR when the hurricane hit in ‘22 and she made sure to keep connected. Highly recommend her services! ~ Lori D
My wife and I began using Joslynne and Light Travels to book our honeymoon almost seven years ago. We’ve since booked five straight vacations with Light Travels and we truly appreciate their attention to detail. After using them the first time, they knew our preferences and priorities when booking a new vacation and their recommendations have been home runs every time! Do not hesitate to book with Light Travels. They continuously beat the pricing of booking direct and/or third party sites, while taking the stress and researching out of vacationing at new destinations. ~ Stephen G
If you are looking to plan a vacation and have no idea where to start, Light Travels has your back!! The whole team at Light Travels was incredible and so helpful in planning our couples vacation. I was able to send them a list of all the amenities and activities I was looking for, along with my timeline and budget and they provided me multiple options! It was such a streamlined process as they book flights and transportation to and from the resorts. Whenever I had a question they were easily accessible by email and replied promptly. ~ Jaymie G
We were happy with our experience with Light Travels. Joslynne was easy to communicate with and responded quickly to our questions. When we identified hotels we would like to explore, she was able to get us information and rates in a timely manner. We ultimately decided on a resort we had found ourselves, but she was able to get us a better rate than we would have gotten on our own, plus airport transfers - which wound up being really convenient. I would definitely work with Light Travels again! ~ Erin C
HIGHLY RECOMMENDED and EXTREMELY PROFESSIONAL! We had a fantastic experience with our family vacation to the Dominican Republic. Wade and Joslynne are very knowledgeable and experienced which made our trip full of memories our kids will NEVER forget. Our flight to the DR got delayed and changed. Joslynne and Wade had already fixed it and SAVED our vacation before we could even think where to start to fix it. They are familiar with the areas and options that are offered to experience. From the start with attractive pricing for the trip, managing our flight status and making sure we were prepared to travel with all the helpful tips and lists, there is NO way we could have had an experience like this without their guidance and support. They scheduled a private tour excursion that was absolutely incredible. Not all travel agencies are equal and LIGHT TRAVELS INTERNATIONAL definitely sets the bar high on expectations. We are already planning our next vacation and of course, we will only use their services for all our travels. ~ Rocco R
Joslynne helped us plan our honeymoon to Montego Bay, Jamaica. First off, she was so knowledgeable about where we stayed and it helped tremendously for when we got there. She was honest about everything and walked us through every detail, answered my ridiculous questions and never let me feel scared and made us super comfortable with deciding to leave the country for a beautiful honeymoon/anniversary. We are so grateful to know she and light travels will always be there for us when we want to plan another trip! ❤️ ~ Susan P
Joslynne is great at her job! We just booked our 3rd vacation with her. She always answers my questions, and w/ COVID, there have been a lot of concerns and worries. She makes sure she has everything taken care of and never makes me feel badly for checking in. We will easily continue to be repeat customers. If you are skeptical about using an agent, don't be! They take the hard work out of it so you can just go and relax. Each resort she has recommended has been wonderful and we cannot wait for vacation #3. ~ Katherine D
I have used Light Travel for a few years now and every time I call you, you always come through for us, so yes you are the greatest travel agent. So thank you for all your help with your time and energy it took to make all the arrangements. I really appreciate all the effort that was put in, right down to the details we didn’t even think about. It really makes a big difference when someone who is professional and understands your needs can guide you through the process and do it with a smile. Amazing job!!! ~ Damon G

Find us on social media